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Real Traveller Online Forum Terms of Use

Real Traveller provides its online "forums" as a free service to allow the travel community to share travel advice, experiences, ideas and opinions. We want to make sure everyone using the forums respects the law, Real Traveller and other users - which is the reason for these terms.

You should read these terms of use carefully before use as by using the forums you are accepting them as an agreement between you and us (Real Traveller Ltd), whether you are registered or simply browsing. We may change these terms of use from time to time, so check them regularly. We may contact you to inform you of these changes but are not required to.

Firstly:
First, you are only permitted to use the forums for personal, non-commercial purposes.

If you are under the age of 18 you should seek your parents' permission before accessing the forums. Because users can automatically make postings, they may contain content which is not appropriate for people under 18.

Making postings:
If you wish to contribute "postings" (meaning any content contributed by a user to a forum, including private messages, usernames and user profiles), you must register. Once you register on one Real Traveller forum, you are eligible to make posts on all forums.

Although we don't monitor every single posting, we do drop in to see what's going on. We can (and sometimes do) remove postings that breach the wording or spirit of these terms of use without notice. We may also ban users who breach these terms of use, and delete their postings.

Don't make postings that contain:

• racist, sexist or homophobic comments;
• harass or 'stalk' any person;
• contain defamatory statements or personal attacks on others;
• disrupt users' enjoyment of the forums (for example persistent off-topic discussion);
• personal details or private information about any other person
• are made under another person\'s name or impersonating another person;
• commercial advertising;
• excessively coarse language or content; or
• breach any intellectual property rights law or discuss how to commit illegal activity.

Make sure you use the right Real Traveller Forums branch so you get the best response to your posts and to make it easier for those looking for information. We may move or delete postings to the wrong branch.

Respect others' intellectual property rights. Don't post copyrighted material or trade marks without the permission of the owner or you may put yourself and Real Traveller at risk of legal action.

You can share a useful internet resource with other Forums users by hyperlinking to the relevant resource, but first make sure you're allowed to by checking the terms of use of the site you are linking to. Many site operators don't allow people to link to pages below the front page or home page of their site.

If you own intellectual property and believe it is being infringed through a posting, please contact us as soon as possible.

The copyright in your postings is yours (generally speaking). We sometimes use postings in our publications (books, newsletters, websites, television programmes and other products in any media). You give us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide licence to reproduce, communicate, re-publish, edit, adapt or otherwise use your postings as we see fit, including the right to sublicense to others at our discretion. You also give us a licence to deal with the postings as necessary to perform technical and administrative functions in running the forums.

You may also have moral rights , so you consent to your postings being altered, edited or adapted to use them under our licence in any way we see fit. You consent to us not attributing authorship to you at all, or only attributing it to your registered 'handle'. We generally attribute authorship, but that's not always possible and we decide this on a case by case basis. If we do use your material we may attribute it to your registered 'handle', or contact you to request that your real name be used. Don't worry, we will never publish your real name without permission.

If you don't want your postings to be used in this way, don't post it. Once you have made a posting, you can't withdraw or retract the posting or your licence and consents.

Using postings:
If you're relying on information or opinions from postings , remember you do so at your own risk. Use common sense and make your own inquiries first, especially for postings like those on the Forum "Health" branch - these may not be from medical professionals (even if the user claims to be one), so you should always seek your own advice. Be aware that postings only represent the opinions and experience of users, not ours.

If you want to copy, amend or re transmit others' postings , you need permission. Permission can be obtained from the user.

If you want to share postings with a friend please send them a hyperlink. Third party commercial sites are not permitted to provide digests or summaries of posts, even through hyperlinks, without our permission.

Real Traveller's intellectual property may not be used in any way or for any purpose without our permission.

Your personal information:
By registering, submitting postings, or emailing us, you will be supplying us with "personal information". We collect this to administer and help you use the forums, send you a password, contact you about postings, and keep in touch with you.

Your user name will be visible to other users, and when you register for forum, you can chose whether your user profile and email address will be also be visible to other users. You can access and update your personal information in the 'profile' section of forum at any time.

Complaints:
We take copyright, trade mark, defamation and other laws seriously. If you think a posting is infringing these terms or anyone's legal rights, let us know immediately. We will investigate all complaints and take action if we think it\'s necessary, including removing the posting or banning the relevant user.

To let us know:

•  Forum: Contact the moderator of the relevant branch to draw their attention to the posting.
Removal of postings is at our discretion, except if the content is illegal. If you\'re not happy with the moderator\'s response, you can ask them to refer the matter to the forum manager. If you\'re still not happy, you can follow the formal complaints procedure below. We may also require you to follow the formal procedure for certain matters (for example, if you claim content is infringing copyright or defamatory).

To make a formal complaint, send a signed written letter of complaint to:

Real Traveller Customer Relations
Unit 12
Grosvenor House
Belgrave Lane
Plymouth
PL4 7DA

Your complaint needs to:

•  Identify the posting in issue and provide us with a copy of the posting and the location (URL, or web address) of the posting.

•  Identify the intellectual property or other right which is being infringed by the posting or the law which the posting breaches. Articulate your arguments about this as thoroughly as possible.

•  Provide information so that we can easily contact you (including if possible your email address, your postal address and fax number).

We will assess your complaint\'s merit and will take whatever action we see fit. We will get in contact with you to explain our decision.

Legalities :
Any legal issues arising will be dealt with under the laws of Plymouth, England, since that's where the forums are run from. Illegal activity under those laws will be a violation of these terms, but as the forums are accessible worldwide you may run into trouble under the laws other jurisdictions too.

We are not responsible to you or anyone else for any loss, damage, liability, cost or expense suffered in connection with the use of a Real Traveller forum or any of its content. We make no warranties or representations about the forums or their content and exclude, to the maximum extent permitted by law, any liability which may arise as a result of the use of the forums or its content. We will never be liable for any indirect, incidental, special or consequential loss, or loss of business profits or revenue arising out of the use of the forums. You indemnify us and the other companies in the Real Traveller family against each claim, action, proceeding, judgment, damage, loss, expense or liability incurred or suffered by, or brought, made or recovered against us or the other companies in the Real Traveller group in connection with any breach by you of these terms of use.